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wf-2540 is no longer accepting this CIS |
June 16, 2014 |
Reviewer:
A.K. from Elkhart, IN United States
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I purchased my CIS in May 2013, and it worked wonderfully until about January or February 2014, at that point the black ink was no longer being recognized. I fiddled with it for a few days before it started being recognized again, it printed a day or two, then cyan was no longer being recognized. When I re-seat the cartridges, my CIS is no longer recognized, and my printer is not functional. I emailed customer service on May 21, 2014 requesting assistance and have not received a reply. I purchased a new, identical printer, assuming my printer was at fault and the new printer gives the same "cartridge not recognized" message, changing between black, cyan, magenta, or all 4. I assume I actually have 2 perfectly functioning printers now, and just need to use OEM cartridges. I do not recommend purchasing this product at this point, suspecting that perhaps the firmware in the printer is rejecting CIS cartridges.
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